At Rubicube, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.
Eligibility for Returns
- Returns must be initiated within 30 days of delivery.
- Items must be unused, in their original condition, and with all tags, packaging, and accessories intact.
- Certain items, such as perishable goods, personalized products, or health and hygiene items, are non-returnable.
Return Process
- Contact Us: Reach out to our support team at [Insert Contact Information] with your order details and reason for return.
- Approval: Once your return request is approved, you’ll receive a return authorization number and instructions for sending the item back.
- Shipping: Pack the item securely and send it to the address provided. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
Refunds
- Upon receiving and inspecting the returned item, we will process your refund within 7-10 business days.
- Refunds will be issued to your original payment method. Shipping charges are non-refundable.
Exchanges
- Exchanges are available for defective or damaged items only. Please contact us within 48 hours of receiving the product to initiate an exchange.
Non-Returnable Items
- Sale items, gift cards, and downloadable products are final sale and cannot be returned or exchanged.
Questions?
If you have any questions about our return policy, feel free to contact our team at 0765050201.
Thank you for shopping with Rubicube! We value your trust and are here to ensure your experience is seamless.